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July - Help Centre (AU)

While our products are designed to be as durable as possible, we now have a range of <a href="https://july.com/travel-accessories/luggage-cover/" rel="noopener noreferrer" target="_blank">luggage covers</a> available for extra peace of mind.Our Stretch Luggage covers are available in range of colours for our Carry On and Checked Trunks, and we also have Transparent Mesh (Classic Range Only) covers so that your luggage stays protected while still showing off our beautiful range of luggage colours.<hr>If a customer asks if we offer luggage covers for the Light range.<ul><li>We do not offer luggage covers for the the following cases.<ul><li>Carry On Light</li><li>Carry On Light Expandable</li><li>Checked Light</li><li>Checked Plus Light</li></ul></li><li>Purchasing covers for the above cases may result in an incorrect fitting and will provide insufficient protection.</li></ul>If a customer asks if we offer luggage covers Checked Expandable and Checked Plus Expandable.<ul><li>Our Transparent Mesh Covers and Stretch Covers are compatible with these cases when they are not expanded. </li><li>These covers cannot be used once the cases are expanded.</li></ul>

While our products are designed to be as durable as possible, we now have a range of luggage covers available for extra peace of mind. Our Stretch Luggage covers are available in range of colours for our Carry On and Checked Trunks, and we also have

How do I protect my luggage?

Care & Storage

Is this available in-store?

Sustainability at July

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Do you work with influencers or are you open to collaboration?

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Bundles and Promotions.

When will this be back in stock?

What does "All Gone" mean?

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All gone? When is this coming back into stock?

Do you have Gift Cards available?

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I'm sending as a gift! Can you please ensure there is no receipt?

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Giving the gift of July.

General

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Pre-Order Information

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Order Support

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Personalisation

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Peak Season Shipping Information

I need to receive my order before December 25th. When is the last date I can order?

How long will it take to deliver?

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Does July offer Next Day Delivery?

Do you ship to PO Boxes and Parcel Lockers?

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When will I receive my order?

What is Premium Package Protection?

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Shipping

What is the 100 Day Returns Policy?

Set and Promotional Returns

Changes to the 100 Day Returns Policy

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I don't have the box anymore.

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Returning multiple items through Loop

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Returns & Exchanges

What are July's Warranty Policies?

Luggage - Limited Lifetime Warranty

Product Warranty - Limited Edition

Bags & Accessories - Limited 5 Year Warranty

Leather Goods - Limited 2 Year Warranty

Ancillary Item - Limited 2 Year Warranty

Juliette Collection - Limited 2 Year Warranty

Limited Edition Everyday Tote - Limited 2 Year Warranty

Luggage Covers - Limited 1 Year Warranty

Repair Policy

Product Warranties

Is July's luggage within Airline Standards?

What is the difference between each Carry On?

What is the difference between each Checked Luggage?

Can I nest my luggage?

Does it fit under the seat?

Does July have a contact number?

Power Bank Safety

Commonly Asked Questions

How do I store my luggage?

Can I remove scuffs from my luggage?

How do I clean my Everyday Tote?

How do I clean the Carry All Range?

Can I wash the packing cells?

Getting Started with the Classics

Setting Up Your Classic Lock

The Power Bank.

Care Instructions

Warranty Information

The SnapSleeve (Pro Only)

Classic

An Introduction to your Trunks

Setting Up Your Trunk Locks

Trunks

An Introduction to The Light Family

Setting Up Your Light Lock

Light

Care Instructions - Carry All

Care Instructions - Everyday Range

Everyday, Carry All, and Daybreak Range

Care Instructions - Packing Cells

Warranty Information - Small Leather Goods

Accessories

Getting Started

What is the Final Call Promotion?

Promotions

How do I protect my luggage?Updated 2 months ago