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July - Help Centre (AU) logo

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Product Warranty - Limited EditionUpdated 10 days ago

July is consistently releasing limited edition products that only hold a certain amount of inventory for each launch. Due to these reasons, July may not be able to repair or replace limited edition products though will assist in providing the ideal solution.

If there is an issue with your July product and you believe it may be covered under the specific product's Warranty Policy, please reach out to our team here to lodge a claim.



Please note: 

  • Proof of purchase must be provided (ie. #GETJULY order number), without this we will not be able to process your claim. Cosmetic damage and general wear and tear from product use are not covered under our policies;
  • If you no longer reside in your region of purchase, please be aware that July does not cover shipping costs. July is not liable any customs fees or charges imposed by the courier;
  • Resolution options may vary depending on your location, itinerary, availability, etc. 
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