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Warranty InformationUpdated 8 months ago

A Warranty that lasts a Lifetime.

All July luggage comes with a guaranteed limited lifetime warranty that covers any defect on wheels, zips, handles, nylon compression strap breakages and specific cracks or breaks in the polycarbonate shell or aluminium bumpers. 

The extended warranty does not cover any defects caused by improper use, cases that were bought second hand or without proof of purchase directly from July and cosmetic damages, any bumps, scratches, scuffs or general wear and tear generated from using the case and have no impact on how the case is used or its functionality. 

The ejectable Power Bank in our Carry On is covered by a two-year warranty.

The Carry On Pro is designed to be stored in overhead compartments when travelling. If the product must be checked in due to airline conditions, the Snapsleeve must be removed. 

If you are currently experiencing issues with your luggage and require assistance, please contact the July Customer Happiness Team here.

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