What are July's Warranty Policies?Updated 2 months ago
Luggage
All July luggage comes with a guaranteed limited lifetime warranty that covers any defect on wheels, zips, handles, nylon compression strap breakages, and specific cracks or breaks in the polycarbonate shell or aluminum bumpers.
The extended warranty does not cover any defects caused by improper use, cases that were bought second-hand or without proof of purchase directly from July and cosmetic damages, any bumps, scratches, scuffs or general wear and tear generated from using the case and have no impact on how the case is used or its functionality.
Soft Bags & Accessories
Our Travel Bags and Accessories are protected by a limited five-year warranty, which means that if you have any manufacturing faults within five years from the original date of purchase, we’ll fix or replace it for you.
The 5 year warranty does not cover any defects caused by improper use, bags and accessories that were bought second hand or without proof of purchase directly from July, cosmetic damages, or general wear and tear generated from using the products and have no impact on how the products are used or their functionality.
Powerbank
The ejectable Power Bank in our Carry On is covered by a two-year warranty.