There are two Set & Save offers. HOW DO I CLAIM THE SET & SAVE OFFER?. - Pick from our recommended luggage sets* on the "Set & Save" page. The luggage set discount will apply automatically when you checkout. - For a suitcase and travel bag set, add t

<div data-block="true" data-editor="55p1n" data-offset-key="eo1u-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h4 data-offset-key="eo1u-0-0" id="what-is-the-july-set--saveoffer"><strong><span style="color: rgb(0, 0, 0);">WHAT IS THE JULY SET &amp; SAVE&#xA0;OFFER?</span></strong></h4></div><div data-block="true" data-editor="55p1n" data-offset-key="fk6kt-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-offset-key="fk6kt-0-0"><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">There are two Set &amp; Save offers.</span></p></div><div><ol><li style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">Save up to $125 with our <a href="https://july.com/bundle-sets/" rel="noopener noreferrer" target="_blank">recommended luggage sets</a>*.</li><li style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">Save $35 when you purchase any suitcase and any soft bag above $175 (excluding Everyday &amp; Juliette Range).</li></ol><p><br></p></div><div data-block="true" data-editor="55p1n" data-offset-key="947tp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-offset-key="947tp-0-0"><span style="font-family: Inter; color: rgb(0, 0, 0);"><strong>HOW DO I CLAIM THE SET &amp; SAVE OFFER?</strong><br></span></p></div><div data-block="true" data-editor="55p1n" data-offset-key="57sh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-offset-key="57sh-0-0"><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">- Pick from our recommended luggage sets* on the &quot;</span><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);"><a href="https://july.com/bundle-sets/" rel="noopener noreferrer" target="_blank">Set &amp; Save</a></span><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">&quot; page. The luggage set discount will apply automatically when you checkout.</span></p></div><div data-block="true" data-editor="55p1n" data-offset-key="1u557-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-offset-key="1u557-0-0"><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">- For a suitcase and travel bag set, add the items to your cart and the $35 discount will apply automatically (</span>excluding Everyday &amp; Juliette Range).</p><p data-offset-key="1u557-0-0"><span style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">.</span></p></div>

How do I "Set & Save"?

We run online and in store promotions throughout the year. To be notified of when promotions go live, please subscribe to our newsletter to be kept in the loop with all things July!. Simply head to http://july.com and scroll to the bottom of the page

<p><span style="font-family: Inter; color: rgb(0, 0, 0);">We run online and in store promotions throughout the year.&#xA0;<br></span></p><p><span style="font-family: Inter; color: rgb(0, 0, 0);">To be notified of when promotions go live, please subscribe to our newsletter to be kept in the loop with all things July!</span></p><p id="isPasted"><span style="font-family: Inter;"><span style="font-size: 16px; color: rgb(0, 0, 0);"><span data-offset-key="3jf7r-0-0"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Simply head to <a href="http://july.com"><u>http://july.com</u></a> and scroll to the bottom of the page. You will then find a sign up field to enter your email address.</span></span></span></span></p><p><br></p>

Do you ever go on sale?

While discounts codes aren't commonly available from us, please subscribe to our newsletter for any stock updates, exciting promotions and exclusive updates. We sometimes send the occasional promo code out via email too ;). Please note, July reserves

<p id="isPasted"><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 16px;">While discounts codes aren&apos;t commonly available from us, please subscribe to our newsletter for any stock updates, exciting promotions and exclusive updates. We sometimes send the occasional promo code out via email too ;)</span></p><p><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 16px;">Please note, July reserves the right to confirm eligibility of discount codes and does not take responsibility for any incorrect discount codes obtained outside of our own marketing material.</span></p>

Do you have any discount codes?

Our Customer Happiness Team is on standby, ready to help with any of your online order queries.

Feel free to call into one of our stores.

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July - Help Centre (AU)

Not sure how to create your July Bundle? Want to know about upcoming promotions? Click here for more information.

Bundles and Promotions.

General

Is this available in-store?

Sustainability at July

Where can I buy July products?

How can I get in contact with you?

Do you work with influencers or are you open to collaboration?

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Say Hi

When will this be back in stock?

What does "All Gone" mean?

How long are "Limited Editions" available for?

All gone? When is this coming back into stock?

Do you have Gift Cards available?

Will my gift recepient be covered by your warranty?

I'm sending as a gift! Can you please ensure there is no receipt?

Can you include a note with my order? I'm sending this as a gift.

Giving the gift of July.

Where can I find my tax-receipt?

Where can I find my tracking number?

What if my order hasn't arrived?

Where can I find my order details?

When will I receive my personalised order?

I'd like to follow up on my order.

What are my payment options?

Do you accept "Buy Now, Pay Later"?

I can't select "Afterpay" as a payment method.

Ordered the wrong item? Need to make changes?

I need to change my personalisation details!

How do I cancel my order?

I need to make changes to my order!

Order Support

How do I personalise my item?

How long does personalisation take?

Why can't I personalise this item?

Can I return or exchange my personalised items?

Is personalisation easy to remove?

Why is personalisation not available on some items?

Personalisation

I've received my order but some items are missing.

Peak Season Shipping Information

I need to receive my order before December 25th. When is the last date I can order?

How long will it take to deliver?

How much does shipping cost?

Do you ship to PO Boxes and Parcel Lockers?

How long will it take my order to be dispatched?

When will I receive my order?

What is Premium Package Protection?

My order appears to have been lost!

My order was damaged in transit!

How do I lodge a claim with Premium Package Protection?

What happens if my Premium Package Protection claim is approved?

What if my order is lost or damaged during transit?

Shipping

What is the 100 Day Returns Policy?

Set and Promotional Returns

Changes to the 100 Day Returns Policy

How long will it take to receive my refund?

How do I return or exchange my order online?

I don't have the box anymore.

Can I return my online order to one of your stores?

How will my order be refunded?

I submitted a return request, how long will it take to refund/exchange?

Returning multiple items through Loop

How do I return my order?

Returns & Exchanges

What are July's Warranty Policies?

Luggage - Limited Lifetime Warranty

Product Warranty - Limited Edition

Bags & Accessories - Limited 5 Year Warranty

Leather Goods - Limited 2 Year Warranty

Ancillary Item - Limited 2 Year Warranty

Juliette Collection - Limited 2 Year Warranty

Limited Edition Everyday Tote - Limited 2 Year Warranty

Luggage Covers - Limited 1 Year Warranty

Product Warranties

Is July's luggage within Airline Standards?

What is the difference between each Carry On?

What is the difference between each Checked Luggage?

Can I nest my luggage?

Does it fit under the seat?

Does July have a contact number?

Commonly Asked Questions

How do I store my luggage?

Can I remove scuffs from my luggage?

How do I clean my Everyday Tote?

How do I clean the Carry All Range?

Can I wash the packing cells?

How do I protect my luggage?

Care & Storage

Getting Started with the Classics

Setting Up Your Classic Lock

The Power Bank.

Care Instructions

Warranty Information

The SnapSleeve (Pro Only)

Classic

An Introduction to your Trunks

Setting Up Your Trunk Locks

Trunks

An Introduction to The Light Family

Setting Up Your Light Lock

Light

Care Instructions - Carry All

Care Instructions - Everyday Range

Everyday, Carry All, and Daybreak Range

Care Instructions - Packing Cells

Warranty Information - Small Leather Goods

Accessories

Getting Started