July - Help Centre (AU) logo
July - Help Centre (AU) logo

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I need to make changes to my order!

Ordered the wrong item? Need to make changes?

If you need to make any changes to your order, please get in touch with our Customer Happiness Team within 12 hours of submitting payment. To submit a request, complete the Contact Us form and select category "Order Changes". We will respond as soon

I need to change my personalisation details!

Please use the Contact Us form under Order Changes within 12hrs. Personalisation cannot be changed or cancelled once this time has passed as this item is specifically designed for you!

How do I cancel my order?

Please use the Contact Us Here form under Order Changes within 12hrs. While we cannot make any guarantees, we will try and action a cancellation for you as soon as possible. Kindly note that if your order has been shipped, we will be unable to cancel