July - Help Centre (AU) logo
July - Help Centre (AU) logo

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Order Support

What are my payment options?

Online we accept Mastercard, Visa, American Express, ApplePay and GooglePay. In our retail stores we accept all of the above, and UnionPay and AliPay. Currently, Afterpay is only accepted in our AU and US stores. Please note that if checking out with

Where are my order details?

The order confirmation you received at the time of purchase can be used as a tax receipt and has all our company details listed for tax purposes. Please see the example below for your reference. All online orders come with a tracking number which we

I need to make changes to my order!

If you need to make any changes to your order, please get in touch with our Customer Happiness Team within 12 hours of submitting payment. To submit a request, complete the Contact Us form and select category "Order Changes". We will respond as soon