<div data-block="true" data-editor="5frei" data-offset-key="1cjda-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1cjda-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1cjda-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please note that personalised orders require additional&#xA0;processing time</span></span><span data-offset-key="1cjda-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;</span></span><span data-offset-key="1cjda-0-3" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold; text-decoration: underline;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">before</span></span><span data-offset-key="1cjda-0-4" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;your item is shipped. This will be advised when selecting your monogram, and must be agreed to before&#xA0;proceeding.<p><br></p><img src="https://attachments.gorgias.help/8ol5/hc/lymx/screenshot%202024-03-27%20at%204.54.45%20pm-a5ef79b0-db85-4aff-a48c-c18ee0f63ae1.png" style="width: 556px;" class="fr-fic fr-dib"><br>Once dispatched, it will then be delivered according to the&#xA0;</span></span><a href="https://help-au.july.com/en-GB/when-will-i-receive-my-order-255745" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="1cjda-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">shipping timeframes</span></span></a><span data-offset-key="1cjda-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;provided to you at checkout. Kindly note that express shipping, will expedite transit time, but&#xA0;</span></span><span data-offset-key="1cjda-2-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration: underline;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">not processing time</span></span><span data-offset-key="1cjda-2-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">.</span></span></div></div><div data-block="true" data-editor="5frei" data-offset-key="2i0no-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2i0no-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="2i0no-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5frei" data-offset-key="eivg3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="eivg3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="eivg3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Once personalisation is complete and your order is been collected by the courier, you will start to see updates via the tracking link provided in your shipping confirmation email.</span></span></div></div><div data-block="true" data-editor="5frei" data-offset-key="82jl0-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="82jl0-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="82jl0-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="5frei" data-offset-key="fo4rj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="fo4rj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="fo4rj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">To ensure you aren&apos;t left without luggage for your trip, please plan accordingly and allow an appropriate amount of time for processing and delivery. &#x1F60A;</span></span></div></div>

When will I receive my personalised order?

Our Customer Happiness Team is on standby, ready to help with any of your online order queries.

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General

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Personalisation

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Easter Public Holiday - Shipping Notices.

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What are July's Warranty Policies?

Luggage - Limited Lifetime Warranty

Bags & Accessories - Limited 5 Year Warranty

Leather Goods - Limited 2 Year Warranty

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Juliette Collection - Limited 2 Year Warranty

Limited Edition Everyday Tote - Limited 2 Year Warranty

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Is July's luggage within Airline Standards?

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Commonly Asked Questions

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Care & Storage

Getting Started with the Classics

Setting Up Your Locks

The Power Bank.

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The SnapSleeve (Pro Only)

Classic

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Everyday, Carry All, and Daybreak Range

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Getting Started

Limited Offer - Weekender Deal.

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