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July - Help Centre (AU) logo

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Returns & Exchanges


How do I return my order?

5 articles


What is the 100 Day Returns Policy?

We have designed our suitcases, bags, and accessories to be the perfect travel companions. However, if for whatever reason you decide that this is not the product for you, send it back to us within 100 days of placing your order and we’ll reimburse y

Set and Promotional Returns

SET & SAVE RETURNS. The Set & Save discounts are evenly divided across all items on your order. This is noted in your order confirmation. The available refund amount will be the price listed against the item you’ll be returning. This is a non-adjusta