July - Help Centre (AU) logo
July - Help Centre (AU) logo

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Product Warranties

What are July's Warranty Policies?

Luggage. Soft Bags & Accessories. Our Travel Bags and Accessories are protected by a limited five-year warranty, which means that if you have any manufacturing faults within five years from the original date of purchase, we’ll fix or replace it for y

Luggage - Limited Lifetime Warranty

WHAT’S THE WARRANTY ON YOUR LUGGAGE?. All July luggage comes with a guaranteed limited lifetime warranty that covers any defect on wheels, zips, handles, nylon compression strap breakages and specific cracks or breaks in the polycarbonate shell or al

Bags & Accessories - Limited 5 Year Warranty

WHAT’S THE WARRANTY ON YOUR BAGS AND ACCESSORIES*?. Our Travel Bags and Accessories are protected by a limited five-year warranty, which means that if you have any manufacturing faults within five years from the original date of purchase, we’ll fix o

Small Leather Goods - Limited 2 Year Warranty

WHAT’S THE WARRANTY ON YOUR SMALL LEATHER GOODS?. Our Small Leather Goods are protected by a limited two-year warranty, which means that if you have any manufacturing faults within two years from the original date of purchase, we’ll fix or replace it

Ancillary Item - Limited 2 Year Warranty (DRAFT)

The Carry On Pro is designed to be stored in overhead compartments when travelling. If the suitcase must be checked in due to airline conditions, the Snapsleeve and Power Bank must be removed as they could be confiscated by airline staff. Please note

How do I submit a warranty claim?

If you experience an issue with a product that is still under warranty, please follow these steps to submit a warranty claim:. Once all information is provided, our warranty team will review the claim and provide an outcome within 48 hours. We strive